Nagabajee takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using the Nagabajee website or app, you agree to this Policy.
1 Introduction & Scope
This Privacy Policy applies to all services on the Nagabajee platform – including the website, mobile app, live chat, and email communications. Whether you register, place a bet, or simply browse – this policy is in effect at every step.
Nagabajee complies with international data protection standards and handles your information in a GDPR-compliant manner. We are fully committed to maintaining complete transparency about how your data is used.
This Privacy Policy was last updated in January 2026. You will be notified by email if any changes are made.
Our dedicated privacy team is always available for any privacy-related queries. Contact us at support@nagabajee.net and we'll respond within 48 hours.
2 What information is collected
Nagabajee collects several types of data. The table below provides a full breakdown:
| Data Type |
Example |
Purpose |
| Identity Information |
Full name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, phone number, address |
Account Management & Support |
| Financial Information |
Mobile banking number, transaction history |
Deposit & Withdrawal Processing |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Usage Data |
Betting history, preferred sports |
Service Improvement & Personalization |
We only collect what is necessary. No unnecessary or excessive information is ever requested.
3 How We Collect Your Data
Nagabajee collects your data in the following ways:
Direct Collection
- When filling out the registration form.
- When submitting documents for KYC verification.
- When contacting support via live chat or email.
- When filling out deposit or withdrawal forms.
Automatic Collection
- Through cookies and log files while browsing the website.
- Device information collected during mobile app usage.
- Financial information during transaction processing.
We never collect your data from third-party social media platforms without your consent.
4 How We Use Your Data
Nagabajee uses your information for the following purposes:
- Account management: Registration, login, and profile updates.
- Service Delivery: Ensuring smooth access to betting, deposits, withdrawals, and gaming features.
- Security Assurance: Preventing fraud, money laundering, and illegal activity.
- Legal Compliance: Meeting KYC, AML, and licensing requirements.
- Service improvement: Analyzing and improving the user experience.
- Contact: Important updates, transaction confirmations, and support.
- Promotional offers: Promotional offers and bonuses will only be communicated with your consent.
Your data is never sold to advertisers or any third parties.
5 Data Sharing & Third Parties
Nagabajee may share your data in limited circumstances and only to the extent necessary:
Who Your Data May Be Shared With
- Payment Processors: bKash, Nagad, Rocket – used solely to process transactions.
- Legal Authorities: Under a court order or government directive.
- KYC partners: Through a secure process for identity verification.
- Security partners: Fraud detection and prevention.
Data We Never Share
- With advertisers or marketing companies.
- With social media platforms.
- With unknown or unverified third parties.
- For any additional purpose without your consent.
When information is shared with third parties, they are held to the same strict confidentiality agreements that apply to us.
6 Cookies & Tracking Technologies
Nagabajee's website and app use several types of cookies:
- Essential Cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
- Performance cookies: To improve page load times and enhance the overall user experience.
- Functionality Cookies: To remember your language preference and personal settings.
- Analytics cookies: Used to analyze and improve site usage. These rely on anonymized data.
You can disable non-essential cookies at any time through your browser settings.
Disabling cookies may limit certain features of the site, though core betting services will remain accessible.
7 Data Retention Period
Here is a clear breakdown of how long Nagabajee retains your information:
- Account information: For the duration your account is active and up to 5 years after closure.
- Financial Records: 7 years from the transaction date (as required by law).
- KYC Documents: Up to 5 years after verification.
- Chat & email logs: Up to 2 years after a support ticket is resolved.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
Once the designated retention period ends, data is securely deleted or anonymized.
8 Your Rights
Under GDPR and international data protection standards, you have the following rights:
Right of Access
You may request to view the information we hold about you at any time.
Right to Rectification
You can let us know if any of your information needs to be corrected.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
You may request to download your data or have it transferred elsewhere.
Right to Object
You may object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, email us at support@nagabajee.net. We will respond within 30 days.
9 Children's Privacy
Nagabajee strictly refrains from serving anyone under the age of 18. We do not knowingly collect any information from minors.
Age is verified at registration and confirmed through the KYC process. If a minor's account is detected, it will be immediately closed and all associated data will be deleted.
If you become aware that a minor is using Nagabajee, please notify us at support@nagabajee.net.
10 Privacy Policy Updates
Nagabajee reserves the right to update this Privacy Policy at any time. For significant changes:
- A notification will be sent to your registered email address.
- An update notice will be displayed when you log in to the platform.
- The update date at the top of this page will reflect any changes.
Continued use of Nagabajee after any changes takes effect constitutes full acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
For any privacy-related questions or concerns, please contact us at support@nagabajee.net.